Overview

Soft Peaks Ice Cream is a standout destination for ice cream lovers visiting Vancouver. Nestled in the heart of the city on Alexander Street, this shop offers a refined twist on the classic soft serve experience. Their soft serve is remarkably creamy and milky, made with Avalon milk, which lends it a luxurious texture that melts smoothly on the palate.

The menu at Soft Peaks features an intriguing selection of innovative flavors that elevate the traditional ice cream experience. Noteworthy are the Green Forest Matcha and the Gastown Tiramisu Ice Cream, both of which reflect a sophisticated balance between boldness and subtlety. The Gastown creation, with its blend of plain and dark chocolate milk, layered with cocoa powder and a lady finger, brilliantly channels the essence of tiramisu into a soft serve format. Meanwhile, the Matcha offerings are a celebration of umami depth, perfectly suited for those who appreciate refined tastes.

Beyond these, the Salted Himalayan and Honeycomb Peak bring unique savory and sweet profiles that surprise and satisfy. Seasonal rotations keep the menu fresh and exciting; flavors like the Salted Egg Yolk soft serve have impressed repeat visitors with their originality and richness.

Located just a short stroll from Vancouver’s iconic steam clock, Soft Peaks is conveniently positioned for locals and tourists alike. While the surrounding neighborhood is busy and eclectic, the shop’s welcoming atmosphere and attentive staff create a safe and inviting environment. Their knowledgeable team enhances the experience by guiding visitors through flavor combinations and pairing suggestions.

Soft Peaks appeals to a diverse audience—from casual passersby looking for a quality treat to food enthusiasts seeking innovative ice cream creations. The shop’s focus on high-quality ingredients and creative recipes distinguishes it from typical fast food soft serve joints. The rich textures and thoughtfully layered flavors make it a haven for those who crave more than just sweetness.

Customer reviews consistently highlight not only the premium quality but also the variety of flavors and the gentle sweetness that avoids overpowering the palate. This balance is a testament to the brand’s dedication to craftsmanship. The option to enjoy a twist—two soft serve bases combined—adds an element of personalization and indulgence, further enhancing the customer experience.

In summary, Soft Peaks Ice Cream is more than just an ice cream shop; it is a refined culinary experience set against Vancouver’s vibrant urban backdrop. Its well-crafted soft serve options, innovative flavor pairings, and thoughtful service make it a destination worth seeking out for anyone who values quality, creativity, and authenticity in their desserts.


Amenities & Services

Offerings
Serves coffee
Atmosphere
Casual
Trendy

What Customers Say

Karen L
Dec 11,2025
5/5
Creamy milky delicious soft serve, pairs well with honey The Gastown is good, getting it with the twist (plain + dark chocolate milk) really makes it taste like a tiramisu. Comes with a lady finger and cocoa powder and coffee.
Angie H.
Dec 11,2025
5/5
I went for the black sesame when that was the monthly flavor in November and matcha this month. Loved both! The high price is justified by the high quality. This location is not in the best area but I felt safe enough during the day.
Alyssa Dela Rosa
Dec 11,2025
5/5
Saw this place on TikTok a couple of years ago and finally tried it! I selected the Brown Sugar Pearls with the Cookie Butter soft serve base (please note that soft serve bases rotate and this specific soft serve base that I had may not be available), you also have the option to have either soft serve base or twist (two soft serve bases twisted together). Ice cream was super creamy and soft, and the pearls were surprisingly super soft. Not overly sweet, though it may it get very sweet towards the bottom, but I believe mine just got more syrup than needed. The staff were super friendly, and location is just about a couple of blocks from the steam clock, so super walkable!
tikki
Dec 11,2025
5/5
The best soft serve spot in Vancouver!! They use Avalon milk so the soft serve is milky and creamy. Other than the classic flavours, the seasonal ones are also unique but not overly sweet!! Would definitely recommend to anyone looking for some good soft serve in Vancouver! ___________ UPDATE: Came back to try the salted egg yolk soft serve that is only available for a limited time and OMG IT WAS SO AMAZING!!
Cat Black
Dec 11,2025
5/5
Loved it!! This was my first visit and it was as one of the best sundaes I've ever had. The chocolate ice cream was smooth, creamy, rich and chocolatey. The cherry compote was full of rich, intense, sweet, whole cherries with a juicy, slightly chewy texture. Chocolate shavings and a fresh cherry on top added a final boost of flavour and crunch. The staff was helpful and answered my questions. There is a points program to get free sundaes. I'll never want to go back to fast food soft serve after trying this high quality next level treat.
Madison Figg
Dec 11,2025
5/5
My fiancé and I stopped here looking for a milkshake - and Soft Peaks did not disappoint! He got cookies and cream, and I went for blueberry. It tastes so good I forgot to take a photo of them… I would highly recommend!
Louis Lin
Dec 11,2025
5/5
Finally trying soft peaks after seeing it all over my Instagram feed, and I’m so happy to report that it absolutely lived up to the hype I have built up in my head over the years and then some First of all, the service:, it was a busy Friday night in Gastown and the Vancouver Ice Cream Festival is on. They managed to be so patient and kind throughout the entire process, and though the ordering process can be kind of confusing (you pick the topping/ flavor, then the soft serve itself/ base), they still walked us through it despite the business. The soft serve is quite unlike any ice cream we’ve tried before, you can taste its creaminess and freshness from the first bite to the end. I think what really blew us away is the little nugget of treasure they put at the bottom (if you know, you know ). So often, when you get to the bottom of the cone, it just feels empty without any traces of ice cream left, so I so appreciate the extra mile they go to make the whole experience just that much extra special The Gastown flavour is to die for. I can’t wait to come back to try everything else
Eddy Wong
Dec 11,2025
5/5
Tried out soft peaks after all this time and all the hype I've been hearing. The service is amazing first of all, they really take their time with every customer. Prices are also very reasonable for a good quality ice cream. I really enjoyed mine and my friend loved hers. The whole staff loves dogs too. I would definitely come back again.

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Location

Opening Hours

Monday 12:00 PM - 10:00 PM
Tuesday 12:00 PM - 10:00 PM
Wednesday 12:00 PM - 10:00 PM
Thursday 12:00 PM - 10:00 PM
Friday 12:00 PM - 10:00 PM
Saturday 12:00 PM - 10:00 PM
Sunday 12:00 PM - 10:00 PM
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